Member Emergency
Electrical Dispatch
After-hours, weekend, and holiday emergency dispatch is reserved exclusively for active members of our Preventative Maintenance program. Members get priority response from a licensed Duluth-area electrician for a flat $199 emergency dispatch fee.
Dispatch fee covers travel and on-site arrival. Parts and labor for the repair itself are billed at our standard member rates and provided in writing before any work begins — no surprises.
What Counts as an Electrical Emergency
If you experience any of these warning signs, turn off the affected circuit at the panel if safe, and call — members get priority dispatch.
Burning Smell
A burning plastic smell from an outlet, switch, or panel signals overheating wiring or a failing component — fire risk is real.
Sparking or Arcing
Visible sparks from outlets, switches, or your panel mean a connection has failed. Shut off the breaker and call immediately.
Partial Power Loss
Half your home dark while the other half works often indicates a lost neutral or main feed problem — can damage every device on the energized side.
Storm Damage
After a storm: downed service wires, damaged meter base, water-soaked panel, or weather-head separation all require immediate professional repair.
Hot Outlets or Panels
Outlets, switches, or panels that are hot to the touch are seconds from failure. Turn off the breaker and call.
Repeated Breaker Trips
A breaker that keeps tripping is doing its job — protecting you from a real fault. Repeated trips need diagnosis, not a reset.
Before We Arrive
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Get to safety. If you see smoke, fire, or sparks — exit the building and call 911 first.
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Shut off the affected breaker if you can safely reach the panel. If the panel itself is the problem, leave it alone and call us.
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3
Stay clear of water near any electrical issue. If wiring is wet, do not touch anything until power is confirmed off.
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Members: call (218) 729-2953. Describe what you're seeing — we will dispatch a licensed electrician with the right equipment.
Not a Member Yet?
The Preventative Maintenance program includes an annual top-to-bottom electrical inspection, priority scheduling on follow-up work, and eligibility for after-hours emergency dispatch. Enroll today and protect your home year-round.
Learn About the PM ProgramMember Emergency Dispatch FAQ
Who is eligible for Lotus Electric after-hours emergency dispatch?
What counts as an electrical emergency?
How do I enroll in the Preventative Maintenance program?
What should I do during an electrical emergency before help arrives?
Questions About the Program?
Call (218) 729-2953 during business hours to enroll or to ask about the Preventative Maintenance program.